Freeshipping Over The Wolrd

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Shipping Policy

Shipping Policy

We provide worldwide shipping.

Delivery Time= Processing Time + Shipping Time

All orders will be processed within 1-2 days business days. Typical shipping time is 5 - 30 days.This time varies according to different countries, please understand that some remote places will take a longer delivery time

Regarding Tariffs
Please note:Tariffs arising from transportation will be borne by the customer
We handle all of our items with the utmost care. Once we ship the item, it is now out of our responsibility and we cannot be held responsible for any damage that may occur during shipping. We can help you by submitting a claim but there is no guarantee that it will be fruitful. Ultimately, you will need to request package protection before we ship it.
Blind box,toy and collectables are final but if you open the box and find a defective product, please send us a photo and we'll help you get a new Toy  but we cannot guarantee you will receive the same blind box.

Product packaging:

 
package

Packaging process:

Package
Contact Details
Service Email  service@lightingword.com ( HongKong working day time )